Terms of Use

1. Introduction

Welcome to Sterling Digital Solutions Ltd (“Company”, “we”, “our”, “us”). These Terms of Use govern your access to and use of our website (https://sterlingds.co.uk/) and any software, consultancy, or digital services provided by us. By using our services, you agree to be bound by these terms.

2. Company Information

Sterling Digital Solutions Ltd is a private limited company registered in England and Wales.

3. Services and Professional Advice

We provide IT consultancy, software development, and digital advertising services. While we strive for 100% accuracy, the content on our website is for general informational purposes and does not constitute technical or legal advice. Specific project terms will be governed by a separate Service Level Agreement (SLA) or Statement of Work (SOW).

4. Intellectual Property Rights

Unless otherwise stated, all intellectual property rights for the material on this website and the code developed by Sterling Digital Solutions Ltd are owned by us or our licensors.

• •License: You are granted a limited license only for purposes of viewing the material contained on this website.
• •Restrictions: You must not republish, sell, or duplicate our content without express written consent.

5. Acceptable Use (Global Standards)

You agree not to use our website or services in any way that:

• •Breaches any local, national, or international law (including UK Computer Misuse Act and KSA Anti-Cyber Crime Law).
• •Involves “scraping,” data mining, or unauthorized automated access.
• •Attempts to interfere with the proper working of our digital infrastructure.

6. Payments and Financial Compliance

As a UK entity, we comply with strict Anti-Money Laundering (AML) and “Know Your Customer” (KYC) regulations.

• •Invoicing: All payments are due as per the terms stated on our invoices.
• •Currency: Payments are typically processed in GBP, USD, EUR or SAR as agreed upon in project contracts.
• •Delivery of Services: All services, software, and digital assets are delivered electronically. Timelines for delivery are strictly governed by the specific Service Level Agreement (SLA) for each project. No physical goods are shipped.
• •Refunds & Cancellations: Due to the bespoke nature of software development and IT consultancy, cancellations and refunds are handled strictly on a case-by-case basis as outlined in your specific contract. Once development work has commenced, fees are generally non-refundable unless a failure to deliver is explicitly proven.

7. Limitation of Liability

To the maximum extent permitted by applicable law (including the UK Consumer Rights Act 2015 and EU Product Liability Directive), Sterling Digital Solutions Ltd shall not be liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this website or our services.

8. Data Protection

Your use of our website is also governed by our Privacy Policy, which complies with the UK/EU GDPR and the Saudi Arabian Personal Data Protection Law (PDPL).

9. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the Laws of England and Wales.

• •Disputes: Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
• •International Users: Users accessing this site from the USA or Saudi Arabia do so at their own initiative and are responsible for compliance with local laws.

10. Changes to These Terms

We reserve the right to revise these terms at any time. By using this website, you are expected to review these terms on a regular basis.